Peer 1 Expands Further in the UK

 

Good news! Peer 1 is acquiring NetBenefit, gaining yet another point of presence in the UK and extending their Fast Fiber network. Go P1!

Emergency Maintenance on Node1

*Update*

The affected node was successfully recovered. Please contact us if you have any further issues.

We have discovered a malfunctioning CPU on node1. All affected customers have been notified about the emergency maintenance that is about to take place. At 4PM we will be shutting down all VPS’ on node1, and migrating to a new chassis. Please submit a ticket or call 1-888-9-VANVPS for any further assistance. Thank you for your understanding.

vanVPS Debian Mirror – Vancouver, Canada

We are pleased to offer a west coast gigabit Debian mirror at deb.vanvps.com.

Please contact us if you have any questions or comments.

Here’s an example sources.list for Debian 6 aka Squeeze:

deb http://deb.vanvps.com/debian/ squeeze main
deb-src http://deb.vanvps.com/debian/ squeeze main

deb http://security.debian.org/ squeeze/updates main
deb-src http://security.debian.org/ squeeze/updates main

deb http://deb.vanvps.com/debian/ squeeze-updates main
deb-src http://deb.vanvps.com/debian/ squeeze-updates main

Scheduled Electrical Maintenance Notification – Vancouver – #127129/#127441 – May 22-26, 2012

Peer 1 has an electrical maintenance which is considered low risk. Please contact us directly if you have any questions or concerns.

Dear Customer,

Please be advised that we will be performing a scheduled electrical maintenance at our Vancouver, Harbour Centre and Spencer Facilities during the following window:

Wednesday, May 23, 2012 to Saturday, May 26, 2012 from 21:00 PT to 08:00 PT Daily (May 24-26, 04:00-15:00 GMT Daily)

This maintenance is required to perform the UPS Minor and Quarterly Battery preventive maintenance on all UPS units.

This maintenance is NON SERVICE IMPACTING; however, the UPS will be placed in bypass for a portion of the maintenance. PEER 1 Hosting and the appropriate electrical/mechanical staff will be present for the entire duration of this maintenance window.

Please reference Ticket #127441.

If you have any questions or concerns please contact our Network Operations Center at support@peer1.com or the numbers listed below.

Dear Customer,

Please be advised that we will be performing a scheduled electrical maintenance at our Vancouver, Harbour Centre and Spencer Facilities during the following window:

Tuesday, May 22, 2012 to Thursday, May 24, 2012 from 08:00 PT to 16:00 PT Daily (May 22-24, 15:00-23:00 GMT Daily)

This maintenance is required to perform the quarterly load readings and the annual infrared scans on all electrical panels. This maintenance is NON SERVICE IMPACTING. PEER 1 Hosting and the appropriate electrical/mechanical staff will be present for the entire duration of this maintenance window.

Please reference Ticket #127129.

If you have any questions or concerns please contact our Network Operations Center at support@peer1.com or the numbers listed below.

Peer 1 Scheduled AC Maintenance Notification – Vancouver – #125862- May 28 to June 1, 2012

Peer 1 has an AC maintenance which is considered low risk. Please contact us directly if you have any questions or concerns.

Dear Customer,

Please be advised that we will be performing a scheduled AC maintenance at our Vancouver, Harbour Centre and Spencer Facilities during the following window:

From Monday, May 28, 2012 to Friday, June 1, 2012 07:00 PT to 17:00 PT Daily (May 28-June 2 14:00-00:00 GMT Daily).

This maintenance is necessary to perform the quarterly AC preventative maintenance.

We will be taking steps to reduce temperature fluctuations during this maintenance. Auxiliary air conditioning unit will be on site, however you may notice a slight increase in ambient temperature for a portion of the maintenance. PEER 1 Hosting and the appropriate building/mechanical staff will be present for the duration of this maintenance window.

Migration to Psigate Payment Gateway

We are currently migrating from Paypal to Psigate, a credit card processing firm. Reasons are mostly due to fraudulent orders being passed through Paypal.
If you cannot for some reason make payments via our credit card gateway, please open a support ticket at https://client.vanvps.com/submitticket.php, and we’ll assist you further. Thank you for your understanding.

Edit: April 11th:

We’ve enabled Paypal again as we are more stringent on ensuring only legitimate customers receive our services.

Peer 1 ***EMERGENCY*** Scheduled Electrical Maintenance Notification – Vancouver – #125842 – April 11, 2012

Peer 1 has an emergency electrical maintenance which is considered low risk. Please contact us directly if you have any questions or concerns.

Dear Customer,

Please be advised that we will be performing an emergency electrical maintenance at our Vancouver Harbour Centre during the following window:

Wednesday, April 11, 2012 from 11:00 AM PT to 14:00 PM PT ( 18:00 – 21:00 GMT)

This maintenance is required for our electrician to conduct an inspection on UPS 6 in preparation for an upcoming breaker replacement.

This maintenance is NON SERVICE IMPACTING; During this maintenance the UPS bypass cabinet will be opened up exposing live electrical circuit. PEER 1 Hosting and the appropriate electrical/mechanical staff will be present for the entire duration of this maintenance window.

Please reference Ticket #125842.

If you have any questions or concerns please contact our Network Operations Center at support@peer1.com or the numbers listed below.

Windows VPS: Major RDP Exploit in the Wild

Windows update should have taken care of this if it’s on automatic, but if you have not – please patch your Windows VPS ASAP:

“When Microsoft released its March 2012 Patch Tuesday security bulletins last week, security experts were unanimous that MS12-020 needed to be patched urgently. A few days later, the threat got even more real when proof-of-concept (PoC) exploit code was discovered online. Patching MS12-020 is no longer just urgent, it’s imperative.”

PC World

MS12-020

Peer 1 Lighting Maintenance March 12 – March 26

Peer 1 has a lighting maintenance which is considered low risk. Please contact us directly if you have any questions or concerns.

Dear Customer,

Please be advised that we will be performing a scheduled lighting maintenance at our Vancouver Harbour Centre Facilities during the following window:

From Monday, March 12, 2012, to Monday, March 26, 2012 07:00 PT-16:00 PT Daily (Mar 12-26, 00:00-09:00 GMT Daily)

This maintenance is required to perform upgrades to the emergency lighting throughout Harbour Centre.

This maintenance is NON SERVICE IMPACTING; however, the facility may experience short periods of low light levels due to the work being performed. PEER 1 Hosting and the appropriate electrical/mechanical staff will be present for the entire duration of this maintenance window.

Currently out of stock – Restocked by Thursday

We’re currently out of stock due to high demand and the fact that we never oversell our host machines. We’ll have stock by Thursday, Thank You for your patience.